Job Description
Are you ready to launch your career in the booming technology sector? TechNova Solutions is actively seeking a motivated Entry Level IT Support Specialist to join our team in Arlington, Virginia. We are looking for individuals with a passion for technology and a desire to learn who are ready to make an impact.
In this role, you will provide technical assistance to our clients, ensuring their systems run smoothly and efficiently. This is an excellent opportunity for recent graduates or career changers looking to gain hands-on experience in a dynamic environment.
Responsibilities
- Assist users with hardware and software troubleshooting and installation.
- Respond to IT help desk tickets in a timely and professional manner.
- Monitor system performance and perform routine maintenance tasks.
- Document technical issues and resolutions in the knowledge base.
- Collaborate with senior IT staff to implement new technologies.
- Ensure data security and compliance with company policies.
- Conduct basic network diagnostics and connectivity checks.
Qualifications
- High school diploma or equivalent; Associate’s degree in Computer Science or IT is a plus.
- No prior professional experience required; entry-level candidates encouraged to apply.
- Familiarity with Windows and Mac operating systems.
- Basic understanding of networking concepts (IP addresses, DNS, etc.).
- Strong problem-solving skills and attention to detail.
- Excellent verbal and written communication skills.
- Ability to work independently as well as part of a team.