Job Description
Join TechNova Solutions and kickstart your career in technology! We're seeking motivated entry-level IT Support Specialists to join our dynamic team immediately. As a key player in our IT department, you'll gain hands-on experience with cutting-edge systems while supporting our mission to deliver exceptional tech solutions. This is your chance to grow professionally in a fast-paced environment with mentorship opportunities and clear career advancement paths.
Responsibilities
- Provide technical assistance to employees via phone, email, and in-person support
- Install, configure, and troubleshoot hardware and software systems
- Manage user accounts and permissions across organizational platforms
- Document IT processes and maintain accurate service logs
- Collaborate with senior technicians to resolve complex technical issues
- Assist with network security protocols and data protection measures
- Conduct regular system maintenance and performance optimization
Qualifications
- High school diploma or equivalent; college degree preferred
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and communication skills
- Ability to prioritize tasks in a fast-paced environment
- CompTIA A+ certification or equivalent experience a plus
- Valid driver's license for occasional equipment transport