Job Description
Join our dynamic team at Tech Innovations Inc. as an Entry Level IT Support Specialist! We're seeking passionate tech enthusiasts to launch their careers in Oklahoma City's thriving tech scene. Enjoy competitive compensation, comprehensive benefits, and hands-on experience with cutting-edge technology. Work in a collaborative environment where your growth is our priority. Apply now to start your journey in IT support!
Responsibilities
- Provide technical assistance to employees via phone, email, and in-person support
- Install, configure, and troubleshoot hardware and software systems
- Document IT processes and maintain accurate service records
- Collaborate with senior team members on complex technical issues
- Implement security protocols and maintain system integrity
- Assist with network administration and infrastructure maintenance
- Train staff on new technologies and best practices
Qualifications
- Associate's degree in IT, Computer Science, or related field
- Basic knowledge of operating systems (Windows, macOS, Linux)
- Familiarity with networking concepts and hardware components
- Strong problem-solving and communication skills
- Customer service experience preferred
- CompTIA A+ certification or equivalent training
- Ability to work independently and in team environments
- Valid driver's license and reliable transportation