Job Description
Join our dynamic team as an Entry Level IT Support Specialist and launch your career in technology! We're seeking enthusiastic individuals passionate about solving technical challenges and delivering exceptional customer service. This hands-on role offers comprehensive training and growth opportunities within a fast-paced environment. If you're ready to build a solid foundation in IT while contributing to innovative projects, we encourage you to apply today!
Responsibilities
- Provide technical assistance and troubleshooting for hardware/software issues
- Install, configure, and maintain computer systems and networks
- Deliver responsive customer support via phone, email, and in-person
- Document IT processes and maintain accurate system documentation
- Collaborate with cross-functional teams to resolve technical escalations
- Assist with cybersecurity best practices implementation
- Participate in IT infrastructure upgrades and maintenance projects
Qualifications
- High school diploma or equivalent required; associate degree preferred
- Basic knowledge of computer systems, networks, and operating systems
- Strong problem-solving skills and customer service orientation
- Ability to learn technical concepts quickly and adapt to new technologies
- Excellent written and verbal communication skills
- Must be authorized to work in the United States
- CompTIA A+ certification is a plus