Job Description
Join our dynamic team as an Entry-Level IT Support Specialist and launch your career in technology! We're seeking motivated individuals in Kansas City, MO to provide exceptional technical support to our growing client base. This role offers hands-on experience with cutting-edge systems while working alongside industry experts. Enjoy competitive compensation, comprehensive benefits, and clear career advancement pathways. Perfect for recent graduates or career changers looking to break into the IT field.
Why Work With Us?
- Industry-leading training program
- Collaborative team environment
- Tuition reimbursement for certifications
- Flexible work arrangements
Responsibilities
- Diagnose and resolve hardware/software issues for clients
- Provide remote and on-site technical support
- Document troubleshooting processes and solutions
- Install and configure computer systems and networks
- Train end-users on technology best practices
- Collaborate with senior technicians on complex issues
- Maintain inventory of IT assets
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking fundamentals
- Strong problem-solving and communication skills
- Customer service experience (retail/helpdesk a plus)
- CompTIA A+ certification (or willingness to obtain within 6 months)
- Valid driver's license for occasional client visits