Job Description
Launch your tech career with TechSolutions Inc., a leading IT services provider in Virginia Beach! We're seeking passionate entry-level professionals to join our dynamic team. Enjoy competitive compensation, comprehensive benefits, and mentorship from industry experts. Work in a collaborative environment where your growth is prioritized. Apply today and start your journey in the thriving Virginia Beach tech scene!
Responsibilities
- Provide Tier 1 technical support to internal staff and clients
- Assist with hardware/software installation, maintenance, and troubleshooting
- Document IT processes and create knowledge base articles
- Collaborate with senior engineers on network and system projects
- Monitor system performance and security protocols
- Participate in cross-departmental IT initiatives
- Stay updated on emerging technologies through continuous learning
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS)
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Customer service-oriented mindset
- Ability to work independently and in team environments
- CompTIA A+ certification preferred (not required)