Job Description
Join our dynamic team at TechCorp Solutions as an Entry Level IT Support Specialist! We're seeking motivated tech enthusiasts to provide critical infrastructure support while launching your career in Minneapolis's thriving tech hub. Enjoy competitive benefits, mentorship from industry experts, and opportunities for rapid growth in a collaborative environment.
What We Offer:
- Comprehensive health, dental, and vision insurance
- 401(k) with company matching
- Professional development stipend
- Flexible work arrangements after 6 months
- Modern downtown Minneapolis office with free transit pass
Responsibilities
- Diagnose and resolve hardware/software issues across 500+ endpoints
- Manage Active Directory accounts and group policies
- Deploy and configure Windows 10/11 workstations
- Document IT processes and create knowledge base articles
- Assist with network security protocols and compliance audits
- Provide Tier 1 support via ticketing system and phone
- Collaborate with vendors for hardware procurement
Qualifications
- Associate's degree in IT/Computer Science or equivalent experience
- CompTIA A+ or similar certification (preferred)
- Familiarity with Windows OS and Active Directory
- Basic networking knowledge (TCP/IP, DNS, DHCP)
- Strong troubleshooting and problem-solving skills
- Excellent written and verbal communication abilities
- Ability to lift 30lbs for equipment installations
- Valid driver's license for occasional off-site support