Job Description
Launch your tech career with TechCorp Solutions! We're seeking passionate entry-level IT Support Specialists to join our growing Wichita team. This role offers hands-on experience in network administration, system troubleshooting, and client support within a dynamic environment.
Why join us? Enjoy comprehensive training programs, career advancement pathways, and a collaborative culture that values innovation. Our Wichita headquarters provides modern facilities and a supportive team dedicated to your professional growth.
What We Offer:
- Competitive salary + performance bonuses
- Health benefits and retirement plans
- Professional development stipend
- Flexible work arrangements
Responsibilities
- Provide Tier 1/2 technical support for hardware/software issues
- Install, configure, and maintain computer systems and networks
- Document IT processes and update knowledge base articles
- Collaborate with cross-functional teams on system deployments
- Monitor system performance and security protocols
- Train end-users on new technologies and procedures
- Participate in after-hours rotation for critical system support
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows OS, networking, and security concepts
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to work independently and in team environments
- CompTIA A+ or similar certification preferred
- Valid driver's license for occasional site visits