Job Description
Join TechCorp Solutions' dynamic team as an Entry-Level IT Support Specialist! We're seeking motivated individuals ready to launch their careers in Detroit's thriving tech sector. This immediate-start position offers hands-on experience with enterprise systems while providing essential support to our clients. Enjoy competitive compensation, comprehensive training, and a collaborative work environment designed for growth. No prior experience required – we provide all the tools you need to succeed!
Responsibilities
- Provide tier-1 technical support for hardware/software issues
- Install and configure workstations, peripherals, and network components
- Document IT incidents and resolutions using ticketing systems
- Assist with cybersecurity protocols and data protection measures
- Collaborate with senior engineers on complex troubleshooting
- Train end-users on company technology standards
- Participate in IT infrastructure upgrades and maintenance
Qualifications
- High school diploma or equivalent required; college degree preferred
- Basic knowledge of Windows/macOS operating systems
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to work flexible hours including occasional weekends
- Valid Michigan driver's license for occasional on-site visits
- CompTIA A+ certification (or willingness to obtain within 6 months)