Job Description
Join our dynamic team as an Entry Level IT Support Specialist in Atlanta, GA! We're seeking motivated individuals passionate about technology to provide exceptional technical support to our clients. This role offers comprehensive training and career growth opportunities in a fast-paced environment. If you're ready to launch your tech career with a forward-thinking company, apply today!
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide remote and on-site technical support to end-users
- Document technical issues and solutions in CRM systems
- Collaborate with senior engineers on complex technical problems
- Maintain inventory of IT assets and equipment
- Participate in cybersecurity awareness initiatives
- Assist with network monitoring and maintenance tasks
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with network fundamentals and protocols
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- CompTIA A+ certification preferred (not required)
- Valid driver's license for occasional on-site visits