Job Description
Launch your tech career with TechFlow Solutions! We're seeking motivated Entry-Level IT Support Specialists to join our innovative team in San Jose's thriving tech hub. No experience necessary – we provide comprehensive training. Enjoy modern facilities, mentorship from industry experts, and opportunities for rapid growth. Walk-in interviews welcome every Tuesday 9AM-4PM. Transform your passion for technology into a fulfilling career!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Assist employees with system setups and troubleshooting
- Document IT procedures and maintain knowledge base
- Collaborate on network security protocols
- Support office equipment maintenance
- Participate in cross-departmental tech initiatives
- Train users on new software implementations
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic computer literacy and internet navigation
- Strong problem-solving abilities
- Excellent verbal communication skills
- Customer service mindset
- Ability to work independently and in teams
- Willingness to learn new technologies
- Valid CA driver's license (for occasional equipment pickups)