Job Description
Join our dynamic team as an Entry Level IT Support Specialist and kickstart your career in technology! We're seeking passionate individuals with a foundational knowledge of IT systems to provide essential technical support to our growing client base. This role offers hands-on experience with network administration, hardware troubleshooting, and customer service in a collaborative environment. If you're eager to learn and grow in the tech industry, apply now!
Responsibilities
- Provide technical support for hardware, software, and network issues
- Install, configure, and maintain computer systems and peripherals
- Assist users with software applications and system functionality
- Document technical issues and resolutions in ticketing systems
- Collaborate with senior IT staff on infrastructure projects
- Conduct routine system maintenance and updates
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic knowledge of Windows operating systems and networking
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- Customer service experience preferred
- CompTIA A+ certification a plus