Job Description
Join our innovative team in Oakland as an Entry Level IT Support Specialist! We're seeking passionate tech enthusiasts ready to launch their careers immediately. You'll provide critical technical support, troubleshoot systems, and help users navigate digital solutions. This role offers hands-on experience with cutting-edge technology and a clear path to growth. If you're eager to learn, solve problems, and make an impact, apply today!
Responsibilities
- Provide frontline technical support for hardware/software issues
- Install, configure, and maintain computer systems
- Diagnose and resolve network connectivity problems
- Document technical processes and user interactions
- Collaborate with team members on system improvements
- Train users on new technologies and best practices
- Monitor system performance and security protocols
Qualifications
- High school diploma or equivalent; relevant degree preferred
- Basic knowledge of operating systems (Windows, macOS)
- Strong problem-solving and communication skills
- Ability to work independently and in teams
- Customer service mindset with patience
- Willingness to learn new technologies
- Valid driver's license (for occasional off-site support)