Job Description
Join TechSprint Solutions' dynamic Austin team as an Entry Level IT Support Specialist! We're seeking motivated individuals ready to launch their tech careers in a fast-paced environment. No experience required—just your enthusiasm and eagerness to learn. Enjoy competitive pay, comprehensive benefits, and immediate start opportunities in one of America's most innovative cities. Apply today and start your journey toward tech excellence!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Install, configure, and maintain desktop systems and peripherals
- Document service requests and resolutions in ticketing systems
- Collaborate with senior engineers on complex troubleshooting
- Assist with network monitoring and basic security protocols
- Train end-users on technology best practices
Qualifications
- High school diploma or equivalent required
- Basic knowledge of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to work flexible hours including occasional weekends
- CompTIA A+ certification preferred (not required)
- Valid driver's license for equipment transport