Job Description
Are you looking for Entry Level Jobs Near Me in the heart of Boston, MA? Apex Digital Systems is currently seeking enthusiastic individuals to join our team as Entry Level IT Support Specialists. This is a prime opportunity to secure Local Jobs with a leading technology firm, offering competitive pay and a clear path for career advancement.
We are dedicated to nurturing talent and providing a collaborative environment for new graduates. No prior technical experience is required; we provide comprehensive on-the-job training. If you are a problem solver with a passion for technology, we want to hear from you.
Responsibilities
- Provide first-level technical support to employees via phone, email, and in-person troubleshooting.
- Assist in diagnosing and resolving hardware, software, and network connectivity issues.
- Manage and maintain inventory of computer equipment, peripherals, and supplies.
- Document all technical issues and resolutions in the helpdesk ticketing system.
- Conduct basic training sessions for new hires regarding company IT policies.
- Collaborate with senior IT staff to implement system upgrades and security patches.
Qualifications
- High school diploma or equivalent (Bachelor’s degree in Computer Science or related field is a plus).
- Basic understanding of computer operating systems (Windows and Mac) and internet browsers.
- Strong interpersonal and verbal communication skills.
- Willingness to learn new technologies and adapt to changing priorities.
- Ability to work independently and as part of a team in a fast-paced office environment.