Job Description
Are you ready to launch your career in the tech industry? Apex Digital Systems is seeking a motivated Entry Level IT Support Specialist to join our dynamic team in Fort Worth, TX.
We are a rapidly growing technology firm that values innovation, employee growth, and a collaborative culture. As an Entry Level IT Support Specialist, you will be the first point of contact for our clients, ensuring smooth technology operations and providing top-tier technical assistance.
Why Join Apex Digital Systems?
- Comprehensive training program designed for beginners with no prior experience.
- Modern office environment located in the heart of downtown Fort Worth.
- Opportunity for rapid career advancement into Senior IT roles.
- Competitive benefits package including health, dental, and vision insurance.
We are looking for individuals who are eager to learn, possess a strong work ethic, and want to build a future in technology.
Responsibilities
- Provide first-level technical support and troubleshooting for hardware and software issues.
- Assist in the installation, configuration, and maintenance of computer systems and peripherals.
- Respond to incoming support tickets and resolve them in a timely and professional manner.
- Document all technical issues, resolutions, and customer interactions in the helpdesk system.
- Collaborate with senior IT staff to learn best practices and improve internal processes.
- Maintain a clean and organized workspace and IT equipment inventory.
Qualifications
- High school diploma or equivalent (Associate’s degree in Computer Science is a plus).
- Basic understanding of computer hardware, operating systems (Windows), and network concepts.
- Strong problem-solving skills and attention to detail.
- Excellent verbal and written communication skills.
- Ability to work both independently and as part of a team.
- Willingness to obtain relevant IT certifications (we provide sponsorship).