Job Description
Are you looking for an exciting career opportunity in Fresno, CA? Apex Tech Solutions is currently hiring motivated Entry Level IT Support Specialists. We are looking for passionate individuals ready to launch their careers in technology with no prior experience required.
We pride ourselves on providing top-tier technical support and offer comprehensive training to help you grow professionally. Join a team that values innovation, customer service, and employee development.
Why Apply?
- Competitive hourly rate starting at $18/hr
- Free professional certification programs
- Health, dental, and vision insurance
- Performance-based bonuses and raises
- Career advancement into Senior Tech roles
Walk-in interviews are available daily! No appointment needed.
Responsibilities
- Provide tier 1 technical support to customers via phone, email, and in-person.
- Diagnose and resolve common hardware and software issues efficiently.
- Maintain accurate records of technical support tickets and customer interactions.
- Assist in the setup, configuration, and troubleshooting of new devices and networks.
- Collaborate with senior technicians to escalate complex issues and learn best practices.
- Ensure a high level of customer satisfaction by responding to inquiries promptly.
Qualifications
- High School Diploma or GED equivalent required.
- Basic computer literacy and typing skills are essential.
- Strong interpersonal and communication skills.
- A positive attitude and willingness to learn new technologies.
- Ability to work flexible hours, including weekends if necessary.
- Reliable transportation to and from the office.