Job Description
Launch your tech career in sunny Miami! TechGrowth Solutions Inc. is seeking enthusiastic Entry-Level IT Support Specialists to join our innovative team. Enjoy competitive pay, comprehensive benefits, and mentorship from industry veterans. Work in a collaborative environment where your growth is prioritized. Apply today and become part of Miami's thriving tech scene!
Responsibilities
- Provide technical support for hardware/software issues via phone, email, and in-person
- Install, configure, and troubleshoot desktop/laptop systems
- Assist with network administration and security protocols
- Create and maintain technical documentation
- Collaborate with cross-functional teams on IT projects
- Monitor system performance and implement optimizations
- Train end-users on new technologies and best practices
Qualifications
- High school diploma or equivalent; Associate's/Bachelor's degree preferred
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and analytical abilities
- Excellent communication and customer service skills
- Ability to work independently and in team environments
- CompTIA A+ certification or equivalent experience