Job Description
Are you looking for a rewarding career in Technology? We are hiring Entry Level IT Support Specialists in Nashville, TN!
Nexus Innovations is a fast-growing tech company dedicated to connecting businesses with digital solutions. We are currently seeking motivated, tech-savvy individuals to join our growing team. This is an excellent opportunity for recent graduates or career changers looking to break into the IT industry with immediate start availability.
Why Join Us?
- Immediate Start: Onboarding begins within 48 hours of offer acceptance.
- No Experience Necessary: We provide comprehensive paid training on the latest technologies.
- Growth Potential: Clear pathways to Senior Engineering and Management roles.
- Modern Environment: Work in a collaborative, innovative office in the heart of Nashville.
Don't let a lack of formal experience hold you back. If you have a passion for computers and problem-solving, we want to hear from you!
Responsibilities
- Provide first-level technical support to employees via phone, email, and in-person.
- Assist in the setup, configuration, and maintenance of hardware and software systems.
- Troubleshoot network connectivity issues and resolve technical tickets efficiently.
- Maintain accurate records of IT incidents and resolutions in the helpdesk system.
- Collaborate with senior technicians to implement new IT policies and procedures.
- Conduct regular system audits to ensure data security and hardware integrity.
Qualifications
- High School Diploma or equivalent required; Associate’s degree in IT or related field preferred.
- Familiarity with Microsoft Office Suite (Word, Excel, Outlook) is a plus.
- Basic understanding of computer hardware and operating systems.
- Strong problem-solving skills and a logical approach to troubleshooting.
- Excellent verbal and written communication skills.
- Ability to work in a fast-paced team environment with minimal supervision.