Job Description
Are you looking for a job that starts immediately? Apex Tech Solutions is currently hiring Entry-Level IT Support Specialists in San Jose, CA. We understand that you may not have years of experience, which is why we provide comprehensive on-the-job training for the right candidates. Join a dynamic team where your growth matters.
Why Apply?
- Start Immediately: We offer a fast-track hiring process for candidates ready to start today.
- No Experience Necessary: We train you from the ground up.
- Competitive Pay: Earn between $18.00 and $22.00 per hour based on skills.
- Modern Environment: Work in a state-of-the-art tech hub in the heart of Silicon Valley.
Apex Tech Solutions is committed to diversity and inclusion. We encourage all qualified individuals to apply.
Responsibilities
- Provide first-level technical support and troubleshooting for hardware and software issues.
- Assist customers with account setup, password resets, and system navigation.
- Document technical issues and resolutions in our ticketing system.
- Collaborate with senior technicians to learn advanced troubleshooting techniques.
- Maintain a clean and organized workspace and hardware inventory.
- Respond to incoming support tickets and inquiries via phone and email.
Qualifications
- High School Diploma or GED equivalent required.
- Basic computer literacy and familiarity with operating systems (Windows/Mac).
- Strong desire to learn and develop a career in Information Technology.
- Excellent communication and interpersonal skills.
- Ability to work flexible hours and weekends if required.
- Reliable internet connection and home office setup (for remote support roles).