Job Description
Ready to launch your tech career immediately? TechSolutions Inc. seeks passionate Entry Level IT Support Specialists in Detroit. No experience required—we provide paid training! Join our innovative team to resolve technical challenges, support employees, and grow your skills in a dynamic environment. Start tomorrow!
Responsibilities
- Provide remote and in-person technical support for hardware/software issues
- Install, configure, and troubleshoot Windows/macOS systems
- Document incidents and resolutions in ticketing systems
- Assist with network maintenance and security protocols
- Train employees on new technology implementations
- Collaborate with senior IT on infrastructure projects
Qualifications
- High school diploma or equivalent; relevant certifications a plus
- Basic knowledge of PC hardware/software troubleshooting
- Strong problem-solving and communication skills
- Ability to work independently and in teams
- Customer service mindset with patience and adaptability
- Eagerness to learn new technologies and processes