Job Description
Join TechCorp Solutions and kickstart your career in Denver's thriving tech scene! We're seeking motivated Entry Level IT Support Specialists to join our dynamic team. No prior experience required – we provide comprehensive training to launch your professional journey. Enjoy our modern downtown office, flexible work arrangements, and opportunities for rapid advancement. Walk-in interviews available Monday-Friday 9AM-4PM at our Denver headquarters.
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripherals
- Assist with user account management and access permissions
- Document technical issues and resolutions in ticketing systems
- Collaborate with senior IT team on infrastructure projects
- Conduct routine system maintenance and updates
- Deliver excellent customer service via phone, email, and in-person
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic knowledge of Windows/Mac operating systems
- Strong problem-solving and communication skills
- Ability to lift 25 lbs for equipment handling
- Valid Colorado driver's license (for occasional site visits)
- Willingness to obtain CompTIA A+ certification within 6 months
- Ability to work flexible hours including occasional weekends