Job Description
TechHire Solutions is a leading technology firm committed to connecting top talent with rewarding career opportunities. We are currently hiring Full-Time IT Support Specialists and are holding Walk-in Interviews this week at our Chicago headquarters. If you are looking for a stable career path with growth potential, this is the opportunity you've been waiting for.
We offer a competitive benefits package, including health insurance, paid time off, and professional development training. Join our team and become part of an innovative environment where your skills are valued.
Responsibilities
- Provide Tier 2 technical support and troubleshooting for hardware, software, and network issues.
- Manage and maintain local area networks (LAN) and wide area networks (WAN).
- Configure and deploy workstations, printers, and mobile devices.
- Monitor system performance and perform regular security audits.
- Document technical incidents and resolutions in the knowledge base.
- Collaborate with management to identify and implement process improvements.
- Assist in the setup of virtual environments and cloud services.
Qualifications
- Associate or Bachelor’s degree in Computer Science, Information Technology, or a related field.
- 1-3 years of experience in IT support or a related technical role.
- Strong knowledge of Windows and Linux operating systems.
- Familiarity with networking protocols (TCP/IP, DHCP, DNS).
- Excellent problem-solving skills and the ability to work under pressure.
- Strong communication skills, both verbal and written.
- Valid driver's license and willingness to travel for on-site support if required.