Job Description
We're seeking a dynamic Full-Time IT Support Specialist to join our innovative team in Tucson, AZ. If you're passionate about technology and thrive in fast-paced environments, this immediate-start opportunity is for you. Enjoy competitive compensation, comprehensive benefits, and career growth potential in one of Arizona's thriving tech hubs.
What We Offer:
- Immediate start date
- Health, dental, and vision insurance
- 401(k) with company match
- Professional development stipend
- Collaborative startup culture
Responsibilities
- Provide technical support for hardware, software, and network systems
- Diagnose and resolve technical issues efficiently
- Install, configure, and maintain computer systems
- Train users on technology best practices
- Document IT processes and procedures
- Collaborate with cross-functional teams
- Implement security protocols and updates
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- 2+ years of technical support experience
- Proficiency with Windows/macOS and network troubleshooting
- Strong problem-solving and communication skills
- Experience with helpdesk ticketing systems
- CompTIA A+ certification preferred
- Ability to work flexible hours