Job Description
Join Albuquerque's fastest-growing tech firm and start your career immediately! We're seeking passionate tech support specialists to deliver exceptional service to our expanding client base. Enjoy competitive pay, comprehensive benefits, and a dynamic work environment in the heart of New Mexico. No experience? No problem – we provide full training for motivated candidates ready to launch their tech careers today!
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide remote and on-site technical support to clients
- Document technical issues and resolutions in ticketing systems
- Collaborate with IT team to implement network security protocols
- Train clients on new technology solutions
- Monitor system performance and recommend improvements
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic knowledge of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to work flexible hours including occasional weekends
- Valid driver's license (for on-site support)
- CompTIA A+ certification (or willingness to obtain within 90 days)