Job Description
Are you looking for immediate hire jobs in Fresno, NC? We are currently seeking dedicated and energetic individuals to join our growing team. This is a fantastic opportunity for local talent to secure a stable position with competitive pay and a supportive work environment. We offer immediate start dates and comprehensive training for all new hires.
As a Customer Service Representative, you will be the face of our company, ensuring our clients receive the highest level of service. This role combines administrative duties with direct client interaction, making it perfect for detail-oriented professionals.
Responsibilities
- Process customer inquiries via phone, email, and in-person with accuracy and speed.
- Perform high-volume data entry tasks, ensuring all records are up-to-date and error-free.
- Assist in filing, organizing physical and digital documents, and maintaining office supplies.
- Resolve customer complaints and issues efficiently while maintaining a positive demeanor.
- Collaborate with the management team to improve workflow and customer satisfaction scores.
- Conduct basic market research as assigned.
Qualifications
- High school diploma or GED equivalent required.
- Previous experience in customer service, data entry, or administrative support is preferred but not mandatory for immediate hires.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent written and verbal communication skills.
- Ability to type at least 40 words per minute.
- Must be reliable, punctual, and able to work full-time hours.