Job Description
Join our dynamic team at Metro Connect Solutions and kickstart your career today! We're seeking energetic Customer Service Representatives to join our Philadelphia headquarters immediately. Enjoy competitive pay, comprehensive benefits package, and a supportive work environment where your growth is prioritized. No experience necessary – full training provided!
Responsibilities
- Handle inbound/outbound customer calls with exceptional professionalism
- Resolve customer inquiries and concerns efficiently
- Document interactions accurately in CRM systems
- Collaborate with team members to enhance service quality
- Meet daily performance metrics and quality standards
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent required
- Strong communication and problem-solving skills
- Ability to work flexible shifts (including weekends)
- Basic computer proficiency with Microsoft Office
- Positive attitude and customer-focused mindset
- Must pass background check and drug screening