Job Description
Join our dynamic team in Minneapolis and start working immediately! We're seeking enthusiastic Customer Service Representatives to deliver exceptional experiences for our growing client base. This full-time position offers competitive pay, flexible scheduling, and comprehensive training. Perfect for career changers or those seeking a fresh start in a supportive environment.
Why Apply Today?
- Onboarding within 48 hours
- Health benefits after 90 days
- Clear career advancement path
- Modern downtown workspace
Responsibilities
- Handle 50+ customer inquiries daily via phone, email, and chat
- Resolve billing and account issues with first-contact resolution
- Process orders and update CRM systems accurately
- Collaborate with team to improve service protocols
- Meet/exceed quality and productivity metrics
- Participate in weekly training sessions
Qualifications
- High school diploma or equivalent (GED accepted)
- Minimum 6 months customer service experience
- Proficient in Microsoft Office Suite
- Type 35+ WPM with 98% accuracy
- Available to work rotating weekends
- Positive attitude with problem-solving mindset