Job Description
Join our dynamic team in San Antonio for an immediate hire opportunity as a Customer Service Representative! We're seeking motivated individuals to deliver exceptional support to our clients in a fast-paced environment. No experience necessary – comprehensive training provided. This role offers competitive pay, benefits, and career growth potential. Apply today and start working as early as next week!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve billing and account issues efficiently
- Document interactions in CRM systems
- Collaborate with team members to ensure seamless service
- Meet daily performance metrics
- Identify upsell opportunities
- Attend ongoing training sessions
Qualifications
- High school diploma or equivalent
- Strong communication skills
- Ability to multitask in a busy environment
- Basic computer proficiency
- Positive attitude and problem-solving mindset
- Reliable transportation to downtown San Antonio
- Availability to work flexible hours