Job Description
Join our dynamic team in Austin, TX for an immediate hire opportunity! TechCorp Solutions is seeking energetic individuals to provide exceptional customer support and drive our mission forward. This role offers immediate start date with competitive pay and growth potential. No experience required – full training provided!
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Resolve technical issues and troubleshoot product concerns
- Document interactions using CRM software
- Collaborate with technical teams to escalate complex cases
- Maintain customer satisfaction metrics
- Participate in ongoing training sessions
Qualifications
- High school diploma or equivalent
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment
- Basic computer proficiency
- Positive attitude and customer-first mindset
- Flexibility to work rotating shifts