Job Description
Join our dynamic team at Cleveland Support Solutions and launch your career immediately! We're seeking motivated individuals for our immediate hire Customer Service Specialist positions in Cleveland, OH. No experience necessary – we provide comprehensive training and offer competitive pay with benefits. Enjoy a modern downtown workspace, flexible scheduling, and growth opportunities within a supportive environment. Apply today and start your new career tomorrow!
Responsibilities
- Handle high-volume customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Process transactions and maintain accurate records
- Collaborate with team members to ensure service excellence
- Meet performance metrics for response time and resolution
- Utilize CRM software to document interactions
- Participate in ongoing training and development
Qualifications
- High school diploma or equivalent (degree preferred)
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer proficiency with MS Office
- Customer service experience a plus
- Reliable transportation to downtown Cleveland
- Available for immediate start and flexible shifts