Job Description
Seize an immediate opportunity in Charlotte's thriving business landscape! Apex Solutions Group is urgently hiring motivated Customer Service Specialists for onboarding this week. No experience necessary – we provide comprehensive training to launch your career in just 48 hours. Enjoy competitive pay, flexible scheduling, and a supportive team environment. Join our award-winning team and start earning today!
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Resolve billing and service issues with efficiency
- Document interactions in CRM systems
- Collaborate with technical teams for complex escalations
- Maintain customer satisfaction metrics above 95%
- Participate in daily team performance reviews
Qualifications
- High school diploma or equivalent
- Strong communication skills
- Ability to type 35+ WPM
- Basic computer proficiency
- Positive attitude and problem-solving mindset
- Availability for immediate start (within 48 hours)
- No background check required