Job Description
Start your career immediately with Express Employment Professionals! We're seeking motivated individuals for immediate hire customer service roles in New York. No experience necessary – full training provided. Enjoy competitive pay, flexible scheduling, and opportunities for advancement. Apply today to secure your spot in a dynamic, supportive environment where your skills are valued.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Update customer records in CRM systems accurately
- Collaborate with team members to ensure seamless service delivery
- Meet daily performance metrics for call handling and resolution
- Participate in ongoing training programs to enhance skills
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to multitask in fast-paced environments
- Basic computer literacy with proficiency in Microsoft Office
- Positive attitude and willingness to learn
- Reliable transportation to our Manhattan office