Job Description
Join our dynamic team at Tampa Bay Solutions Group and kickstart your career today! We're seeking passionate individuals for immediate full-time Customer Service Specialist positions in Tampa. Enjoy competitive pay, comprehensive benefits, and a supportive work environment where your growth is prioritized. No experience necessary – we provide full training!
Be part of a company that values local talent and offers clear advancement pathways. Apply now to secure your spot in one of Tampa's most sought-after entry-level roles!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Process orders and maintain accurate records
- Collaborate with team members to ensure seamless service
- Adhere to company protocols and compliance standards
- Identify opportunities to enhance customer satisfaction
- Complete daily performance metrics and reports
Qualifications
- High school diploma or equivalent required
- Strong communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency (MS Office, CRM systems)
- Positive attitude and customer-focused mindset
- Reliable transportation to our Tampa location
- Willingness to work flexible shifts including weekends