Job Description
Join our dynamic team in Richmond, VA with immediate hire opportunities! We're seeking motivated individuals for walk-in interviews at our corporate headquarters. No prior experience required – we provide comprehensive training. Enjoy competitive benefits, flexible scheduling, and a supportive work environment. Walk-ins welcome Monday-Friday 9AM-4PM.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Update and maintain customer records in CRM systems
- Collaborate with team members to achieve departmental goals
- Adhere to company policies and service standards
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency
- Positive attitude and customer-focused mindset
- Reliable transportation to Richmond office
- Must be available for immediate start