Job Description
Join our dynamic team at Denver Tech Solutions and kickstart your career today! We're seeking passionate individuals for immediate hire in our Denver headquarters. Enjoy competitive pay, comprehensive benefits, and a supportive work environment designed for growth. No experience necessary – we provide full training!
Responsibilities
- Handle inbound/outbound customer calls and emails with professionalism
- Resolve customer inquiries and troubleshoot technical issues
- Update and maintain customer records in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Meet daily performance metrics for call volume and resolution
- Participate in ongoing training sessions
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (college preferred)
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer proficiency with MS Office Suite
- Strong problem-solving abilities
- Reliable transportation to our Denver office
- Availability for flexible shifts including weekends
- Positive attitude and customer-first mindset