Job Description
Join our dynamic team in Dallas and kickstart your career immediately! TechSolutions Inc. is seeking a highly motivated IT Support Specialist to provide exceptional technical assistance to our clients. This urgent opening requires immediate availability and offers competitive compensation, comprehensive benefits, and growth opportunities in a fast-paced tech environment. If you're ready to make an impact, apply now!
Responsibilities
- Provide remote and on-site technical support for hardware/software issues
- Install, configure, and maintain network infrastructure
- Document IT processes and maintain asset inventory systems
- Collaborate with cross-functional teams to resolve complex technical problems
- Implement cybersecurity protocols and data protection measures
- Train end-users on new technologies and systems
Qualifications
- 2+ years of hands-on IT support experience
- CompTIA A+/Network+ certification required
- Proficiency in Windows OS and Active Directory
- Strong troubleshooting and diagnostic skills
- Excellent communication and customer service abilities
- Experience with ticketing systems (e.g., ServiceNow, Jira)
- Ability to work flexible hours including weekends