Job Description
Are you ready to accelerate your career? We are currently seeking a highly skilled IT Support Specialist to join our dynamic team in Phoenix, AZ.
As a leader in the local tech industry, we offer immediate hire positions for qualified candidates looking for stability and growth. If you are passionate about technology and solving complex problems, this is your opportunity to join a premier organization committed to innovation and excellence.
Why Join Us?
- Immediate start date available.
- Competitive salary and comprehensive benefits package.
- Opportunities for professional development and certification reimbursement.
- A collaborative and inclusive work environment.
Responsibilities
- Provide Tier 2/3 technical support for hardware, software, and network issues.
- Manage and troubleshoot local area networks (LAN) and wide area networks (WAN).
- Configure and deploy workstations, mobile devices, and peripherals.
- Ensure data integrity and implement necessary security protocols.
- Document technical issues and resolutions in the knowledge base.
- Collaborate with cross-functional teams to improve IT workflows.
- Perform regular system backups and maintenance checks.
Qualifications
- Associate degree or Bachelor's degree in Computer Science or related field.
- CompTIA A+ or Network+ certification preferred.
- Minimum 3 years of experience in IT support or helpdesk roles.
- Strong knowledge of Windows Server, Active Directory, and Microsoft Office Suite.
- Excellent problem-solving and communication skills.
- Ability to work independently and manage multiple priorities effectively.