Job Description
Start Your Career Immediately in Charlotte's Tech Hub!
TechSolutions Inc. is urgently hiring Tech Support Specialists for our Charlotte headquarters. Join our dynamic team solving cutting-edge challenges with minimal hiring delays. Enjoy competitive benefits, flexible scheduling, and career growth opportunities in North Carolina's thriving tech sector.
What We Offer:
- Same-week onboarding
- Comprehensive training program
- Health/dental/vision insurance
- 401(k) matching
- Modern office environment
Responsibilities
- Resolve hardware/software issues for enterprise clients
- Install and configure network systems
- Document technical procedures and solutions
- Collaborate with cross-functional teams
- Provide remote and on-site technical support
- Maintain cybersecurity protocols
- Train end-users on new technologies
Qualifications
- Associate's degree in IT or equivalent experience
- 2+ years technical support experience
- Proficiency in Windows/Linux environments
- Network troubleshooting certifications (CompTIA A+/Network+)
- Strong problem-solving and communication skills
- Ability to work flexible shifts
- Valid North Carolina driver's license