Job Description
🚀 Start Tomorrow! San Diego Tech Solutions is hiring immediately for our Tech Support Specialist role. No waiting—walk in today and secure your spot on our dynamic team!
We're seeking passionate tech enthusiasts ready to hit the ground running in San Diego's thriving tech scene. This is your chance to launch your career with competitive pay, comprehensive benefits, and hands-on training. Join us in shaping the future of tech support!
Why Join Us?
- 🔥 Immediate hire with same-day offers
- 🏆 Industry-leading benefits package
- 📈 Clear career advancement path
- 💻 Cutting-edge technology environment
Responsibilities
- Provide exceptional technical support via phone, chat, and in-person
- Troubleshoot hardware/software issues with diagnostic tools
- Install/configure systems and networks across client environments
- Document all interactions using ticketing systems (Jira, ServiceNow)
- Collaborate with cross-functional teams to resolve complex issues
- Maintain security protocols for all client systems
- Train end-users on new technologies and best practices
Qualifications
- High school diploma or equivalent (A+/Network+ preferred)
- 1+ years technical support experience or relevant training
- Proficiency in Windows OS, macOS, and networking fundamentals
- Strong diagnostic and problem-solving abilities
- Exceptional communication and customer service skills
- Ability to work flexible hours including weekends if needed
- Valid driver's license with clean record (for on-site support)