Job Description
Join Our Team as an IT Support Specialist
We are currently Hiring Near Me and looking for a skilled and dedicated professional to join Horizon Tech Solutions in Oklahoma City, Illinois. We are committed to providing top-tier technical support and local job opportunities in the area. If you are seeking Hiring Now jobs in Illinois, this is the perfect opportunity to advance your career with a company that values innovation and employee growth.
Why Apply?
• Competitive salary package ($55k - $75k)
• Comprehensive health benefits
• Supportive, local work environment
• Opportunities for professional development and certification reimbursement
Job Overview:
We are looking for a detail-oriented IT Support Specialist to maintain our IT infrastructure and provide exceptional technical assistance to our staff. You will play a crucial role in ensuring our local business operations run smoothly through reliable technology.
Responsibilities
- Provide expert technical support and troubleshooting for hardware, software, and network issues.
- Install, configure, and upgrade computer systems and peripherals for local staff.
- Maintain and secure the local area network (LAN) and wide area network (WAN).
- Respond to help desk tickets in a timely and professional manner, prioritizing critical issues.
- Collaborate with management to implement IT best practices and security protocols.
- Conduct regular system maintenance and backups to ensure data integrity.
Qualifications
- Associate degree in Computer Science, Information Technology, or related field preferred.
- Proven experience in IT support, help desk, or a similar technical role.
- Strong knowledge of Microsoft Windows and Office Suite.
- Excellent problem-solving skills and the ability to explain technical concepts to non-technical users.
- Valid driver's license and willingness to travel within the local area as needed.