Job Description
Join our dynamic team at TechSolutions Inc. and kickstart your career immediately! We're seeking a motivated IT Support Specialist to deliver exceptional technical assistance to our clients in Portland, TX. This is your chance to make an impact in a fast-growing tech environment with competitive compensation and growth opportunities.
As a key member of our IT department, you'll troubleshoot hardware/software issues, maintain network infrastructure, and provide top-tier customer support. If you're passionate about technology and ready to start working today, this is the perfect role for you!
Responsibilities
- Provide on-site and remote technical support for desktops, laptops, and peripherals
- Install, configure, and maintain network systems and security protocols
- Diagnose and resolve hardware/software issues with minimal downtime
- Train employees on technology best practices and system usage
- Document technical procedures and maintain accurate service records
- Collaborate with cross-functional teams to implement IT solutions
- Monitor system performance and proactively address potential issues
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 2+ years of IT support or helpdesk experience
- Strong knowledge of Windows/macOS operating systems
- Experience with network troubleshooting and security protocols
- Excellent problem-solving and customer service skills
- CompTIA A+ certification or equivalent technical certification
- Ability to work independently and manage multiple priorities