Job Description
Are you looking for a stable career in technology with the peace of mind of weekly pay? TechNova Solutions is actively seeking a skilled IT Support Specialist to join our growing team in Virginia Beach, VA.
We are committed to fostering a dynamic work environment where innovation meets support. As an IT Support Specialist, you will be the first line of defense for our employees, ensuring seamless technological operations and high satisfaction.
Why Join Us?
- Weekly Payroll: Get paid every week.
- Career Growth: Clear paths to Senior Engineering and Management roles.
- Modern Tech Stack: Work with cutting-edge infrastructure.
Don't miss this opportunity to advance your career in a top-tier tech hub.
Responsibilities
- Provide tier 1 and tier 2 technical support to end-users via phone, email, and in-person.
- Diagnose and resolve hardware, software, and network connectivity issues efficiently.
- Manage and maintain the local area network (LAN), ensuring optimal performance and security.
- Install, configure, and update operating systems and business applications.
- Monitor system performance and conduct regular maintenance checks to prevent downtime.
- Document all technical issues and resolutions in the Help Desk ticketing system.
Qualifications
- Associate degree in Computer Science, Information Technology, or equivalent work experience.
- CompTIA A+ certification is preferred but not mandatory for entry-level candidates.
- Strong understanding of Windows Server, Active Directory, and networking protocols.
- Excellent verbal and written communication skills to interact with non-technical staff.
- Ability to troubleshoot complex problems under pressure and manage multiple tickets simultaneously.
- High school diploma or GED required.