Job Description
Join our dynamic IT team in Jacksonville! We're hosting walk-in interviews for motivated IT Support Specialists eager to build impactful careers. At TechFlow Solutions, we foster innovation and growth while serving Florida's thriving tech sector. This is your opportunity to launch or advance your career in a forward-thinking environment with competitive compensation and comprehensive benefits.
Responsibilities
- Provide Tier 2 technical support for hardware/software systems
- Implement and maintain network infrastructure
- Develop cybersecurity protocols and incident response plans
- Collaborate with cross-functional teams on system optimization
- Document technical procedures and create user documentation
- Monitor system performance and proactively resolve issues
Qualifications
- Associate degree in IT or related field (or equivalent experience)
- 3+ years in technical support/network administration
- CompTIA Network+/Security+ certifications preferred
- Proficiency in Windows Server and cloud platforms
- Strong problem-solving and communication skills
- Experience with IT service management tools