Job Description
Are you searching for local jobs near me that offer a competitive wage and immediate start opportunities? Apex Logistics Solutions is now hiring for Night Shift Customer Service Representatives in Charlotte, North Carolina.
We are looking for dedicated individuals to join our team and help us deliver exceptional service to our clients. Whether you are an experienced professional or looking for a career change, we offer training and growth potential.
Why Choose Us?
- Competitive Pay: Earn between $18.00 and $22.00 per hour.
- Immediate Start: Onboarding begins within 48 hours of acceptance.
- Shift Benefits: Enjoy a focus on work with fewer distractions in our night operations.
- Full Benefits: Health, dental, and vision insurance available after 90 days.
Responsibilities
- Handle Inquiries: Answer high-volume inbound calls and resolve customer issues efficiently during night hours.
- Process Orders: Accurately enter and process customer orders, returns, and exchanges.
- Data Management: Log customer interactions and maintain up-to-date records in the CRM system.
- Safety Compliance: Adhere strictly to company safety protocols and facility regulations.
- Team Collaboration: Communicate effectively with the day shift team to ensure seamless workflow continuity.
Qualifications
- Education: High school diploma or GED equivalent is required.
- Availability: Must be available to work rotating night shifts (e.g., 10:00 PM – 6:00 AM).
- Technical Skills: Basic computer proficiency and typing speed of 35+ WPM.
- Communication: Strong verbal and written communication skills.
- Reliability: Must have reliable transportation to the facility.