Job Description
Are you looking for a rewarding career with flexible hours? We are currently hosting a series of walk-in interviews for dynamic Night Shift roles in the heart of Philadelphia. Join a top-tier team that values work-life balance and offers competitive compensation.
As a Night Shift Customer Service Representative, you will play a crucial role in ensuring our clients receive exceptional support during peak evening hours. This is an excellent opportunity for those seeking hiring near me positions with immediate start dates.
Why Apply?
- Immediate hiring opportunities for qualified candidates.
- Competitive hourly pay ($18 - $22/hr).
- Night shift hours (10:00 PM - 6:00 AM) to fit your lifestyle.
- On-site recruitment process for quick placement.
Responsibilities
- Answer high-volume incoming calls and emails to assist customers with inquiries, orders, and technical issues.
- Resolve customer complaints and escalate complex issues to the appropriate department promptly.
- Accurately enter and update customer information into CRM databases.
- Maintain a professional, patient, and empathetic demeanor while managing high-stress situations.
- Collaborate with the day-shift team to ensure seamless service continuity.
- Adhere to all company policies, quality standards, and compliance regulations.
Qualifications
- High School Diploma or GED is required.
- Previous experience in customer service, call center, or retail is highly preferred.
- Ability to work night shifts, weekends, and holidays as required.
- Strong typing skills (40+ WPM) and basic computer proficiency.
- Excellent verbal and written communication skills.
- Must be authorized to work in the United States.