Job Description
Are you looking for a role that fits your schedule and offers great perks? San Diego Digital Systems is seeking a reliable and tech-savvy Night Shift IT Support Specialist to join our team. Enjoy the unique benefits of working during off-peak hours, including no morning commute, a quieter work environment, and potential for higher productivity.
We are a local leader in digital solutions, serving clients across the region. We pride ourselves on our collaborative culture and are looking for someone who thrives in a fast-paced setting. If you have a passion for technology and a strong work ethic, this is your chance to advance your career in San Diego.
Why Join Us?
- Competitive hourly wage ($22 - $28/hr).
- Comprehensive health, dental, and vision insurance.
- Shift differential pay for night work.
- Opportunities for overtime and career growth.
Responsibilities
- Provide second-level technical support and troubleshooting for hardware, software, and network issues.
- Monitor system performance and respond to critical alerts during the night shift.
- Perform scheduled system backups, updates, and maintenance tasks.
- Document all incidents, resolutions, and technical procedures in the ticketing system.
- Collaborate with the day shift team during handover meetings to ensure continuity of service.
- Assist in the onboarding and training of new night shift personnel.
Qualifications
- High school diploma or equivalent (Associate’s degree in IT or related field preferred).
- 1-3 years of experience in IT support, help desk, or a similar technical role.
- Strong knowledge of Windows and macOS operating systems.
- Excellent problem-solving skills and the ability to troubleshoot independently.
- Professional communication skills, both written and verbal.
- Must be available to work a rotating night shift schedule (e.g., 6:00 PM - 2:00 AM).