Job Description
Are you a tech-savvy problem solver ready to make an impact 24/7? Apex Tech Solutions is seeking a highly motivated Night Shift IT Support Specialist to join our elite team in San Diego, CA.
We operate at the forefront of digital innovation and require a dedicated professional to maintain our systems while the rest of the world sleeps. This is a unique opportunity to work in a stable, high-growth environment with an immediate start date.
Why You’ll Love This Role:
- Immediate Start: Onboard and begin making a difference within 48 hours.
- Competitive Compensation: Earn between $25.00 and $35.00 USD per hour based on experience.
- Modern Environment: Work with cutting-edge cloud infrastructure and automation tools.
Don't miss your chance to secure a stable position with a top-tier employer in San Diego. Apply today!
Responsibilities
- Monitor, maintain, and troubleshoot hardware, software, and network infrastructure during night operations.
- Resolve incoming IT support tickets (Level 1 & 2) via phone, email, and remote access tools.
- Perform critical system backups, patch management, and security audits during low-traffic hours.
- Document technical solutions and maintain a knowledge base for the night shift team.
- Collaborate with the day-shift team to escalate critical incidents and ensure 24/7 business continuity.
Qualifications
- Minimum of 1-2 years of professional experience in IT Support, Help Desk, or a related technical role.
- Strong proficiency with Windows and macOS operating systems.
- Experience using remote support tools (e.g., TeamViewer, AnyDesk) and ticketing systems (e.g., Jira, ServiceNow).
- Must be available to work rotating night shifts (e.g., 7:00 PM to 7:00 AM) consistently.
- Excellent troubleshooting skills and a customer-centric approach to service delivery.