Job Description
Join our vibrant team at City Center Retail Group, where we're transforming Philadelphia's shopping landscape! We're seeking energetic Part-Time Customer Experience Associates to deliver exceptional service in our flagship downtown location. This role offers flexible scheduling (15-25 hours/week), competitive pay, and opportunities for growth within our dynamic retail environment. Perfect for students, career-changers, or those seeking supplemental income in the heart of Philly.
Enjoy our employee discount, free on-site parking, and a supportive culture that values work-life balance. As a cornerstone of Philadelphia's retail revival, you'll represent a brand committed to community engagement and sustainable practices.
Responsibilities
- Deliver personalized customer service through product knowledge and solution-based selling
- Process transactions accurately while maintaining cash drawer accountability
- Execute visual merchandising standards to create an immersive shopping environment
- Assist with inventory management and stockroom organization
- Collaborate with team to achieve daily sales and conversion goals
- Participate in seasonal promotions and local event activations
- Maintain clean, organized sales floor and fitting room areas
Qualifications
- High school diploma or equivalent (current students welcome)
- 6+ months retail or customer service experience preferred
- Strong communication skills with approachable, energetic demeanor
- Basic math proficiency for cash handling and inventory tasks
- Ability to work weekends, evenings, and holidays as needed
- Proficiency with POS systems and mobile technology
- Commitment to diversity, equity, and inclusion principles
- Philadelphia residency preferred for community connection