Job Description
Join our dynamic team at Urban Haven Retail, where we're transforming shopping experiences in the heart of Philadelphia! We're seeking passionate Part-Time Customer Experience Specialists to deliver exceptional service and drive sales in our vibrant downtown location. Perfect for students, career-changers, or anyone seeking flexible hours with growth potential. Enjoy competitive pay, employee discounts, and a supportive environment where your contributions are valued.
Responsibilities
- Deliver personalized customer service through product knowledge and attentive assistance
- Process transactions accurately using POS systems while maintaining cash handling standards
- Support visual merchandising initiatives to create compelling in-store displays
- Collaborate with team members to maintain organized and inviting store environments
- Actively participate in inventory management and stock replenishment processes
- Identify and communicate customer feedback to enhance store operations
- Contribute to achieving daily and weekly sales targets through upselling techniques
Qualifications
- Previous retail or customer service experience preferred but not required
- Strong communication skills with a friendly, approachable demeanor
- Ability to work flexible hours including weekends and holidays
- Basic math proficiency and comfort with transaction systems
- Reliable transportation to Market Street location
- Team player with proactive problem-solving abilities
- 18+ years of age with legal authorization to work in the US
- Passion for Philadelphia's local retail scene and community engagement